FREQUENTLY ASKED QUESTIONS

How can I contact the support team?

Give us a call or shoot us an email. Get in touch, and we’ll be happy to help. 




Phone


Toll-Free888-247-1963 

(7:00 AM CST-5:00 PM CST, Monday-Thursday and 7:00 AM CST-4:00 PM CST on Friday) 

Local and International312-724-7075 

(7:00 AM CST-5:00 PM CST, Monday-Thursday and 7:00 AM CST-4:00 PM CST on Friday)




Email


General Support: [email protected] 

Accounts:  [email protected]

Banking:  [email protected] 

Trade Desk:  [email protected]

Futures (Overnight Session):  [email protected]

Tech: [email protected] 

Feedback: [email protected] 

How do I add funds to my account?

  1. Log in at my.tastytrade.com with your username and password. 
  2. Click the “Manage” tab up top.  
  3. Click the “Add Funds Now” button in the “Add Funds to an Account” box.   


  You can also add money by clicking “My Money” in the left navigation menu, and then “Deposits.”  


How can I open another account?

  1. Log in at my.tastytrade.com with your username and password. 
  2. Click the “Manage” tab up top.  
  3. Click the “Open Another Account” button in the “Want to Add a New Account?” box.

How can I find out about the latest platform updates?

Find the most recent platform updates and fixes in our Help Center. 

Help Center > Platform & Tech Support > Tech Support > Then choose Desktop Release Notes & Updates or Web Browser Platform Release Notes.